Qingdao Municipal Tourism Bureau has published the survey results regarding customers' satisfaction with four and five-star hotels in the city.

The results show that the high star-grade hotels have received 85% or higher satisfaction from consumers.

QMTB conducted the survey on 13 four-star and five-star hotels in the city from July 1 to 20. They polled 30 guests at random and asked them to score the hotels by their lobby service; room facilities; food and beverage quality; sanitation; safety; and service quality. The survey results were divided into 5 levels, showing customers' different degrees of satisfaction.

The hotels that earned the highest scores in the assessment included Qingdao Shangri-la Hotel, Qingdao Seaview Garden Hotel, Kylin Hotel Qingdao, Huiquan Dynasty Hotel, Grand Regency Hotel Qingdao, Qingdao Haitian Hotel.