Budget Hong Kong-based airline, Oasis Hong Kong Airlines, has appointed PAM (Oasis) Limited to establish, operate and maintain its Hong Kong based call centre services including staff and equipment.

PAM (will provide the airline's customers and travel agents with sales, general enquiries and customer service assistance, handling all inbound calls between 08:00 and 20:00 each day, seven days a week.

The call centre’s trilingual staff speaks fluent Cantonese, English and Mandarin, and they will undergo intensive initial and ongoing training.

Eddy Sat, Managing Director of PAM (Oasis) Limited, said, "As one of the leading sales representation agents for airlines in China and Hong Kong, PAM (Oasis) Limited is proud to add Oasis Hong Kong Airlines to its roster. We look forward to making Oasis Hong Kong Airlines a success."