David Wang is the regional sales manager for the Beijing branch of Nestle (China) Ltd. He tells China Hospitality News of his experiences when traveling to Shanghai on business.
The time when you choose to go on holiday:
Annual Leave +++++
Spring Festival ++
Traditional holidays ++++
National Day holiday ++++
The city that has impressed you most during your holidays: Sanya
Reasons for choosing a travel destination:
Natural environment ++++
History and culture ++++
Sports programs ++
Which hotel has impressed you most? (marks out of five).Swissotel Grand Shanghai.
The hotel features an ideal location, full facilities, comprehensive guestroom amenities, and quality bathroom supplies.
Please score each of the factors of the hotel that impressed you most.
Hotel Brand +++
Room Reservation Service +++
Room Rate ++++
Reception Service ++++
Air ticket and rail ticket booking and purchasing +++
Visitor message – I have not used this service.
Doorman luggage +++
Scenic spot or other consulting service +++
Hotel security ++++
Service guide in the hotel and its rooms ++++
Wake-up service +++
Laundry/free newspaper/room maintenance ++++
Concierge cars/taxi +++
Tools for rainy/snowy days +++
Hotel food and beverage service ++++
Hotel and surrounding environment ++++
Special impression: perfect location and service.
Your comment on the hotel rooms:
Door lock ++++
Power points +++
Ventilation system ++++
Cabinet/clothes rack ++++
Towels and bathrobes ++++
Internet access ++++
Shower and Bathtub ++++
Turndown service +++
Quietness/noise-proof degree ++++
Floor/direction/natural light/scenery ++++
Room size ++++
Television size and channels ++++
Sanitary facilities ++++
Mini bar +++
Work area +++
Room decoration ++++
Impression: good lighting, comprehensive and high-quality bathroom amenities, and comfortable bedding.
What were your dislikes or unsatisfied in terms of hotel services and facilities? Would you plan to come back again for future trip?
I have had a good rest in that hotel during my business travel. And I will stay at Swissotel Grand Shanghai in the future.
Which places did you visit during you stay in the destination and which scenic spots have left you deep impressions?
Basically I do not have time to go sightseeing in Shanghai as it was business travel. But I have been to Sanya for vacation for several times, and Yalong Bay and Wuzhizhou Island are very good places to go to.
Please score the destination:
Geographic environment ++++
Folk custom +++
City layout ++++
Cultural and Historical Relics +++
The urban layout in Shanghai is getting better and better, especially urban area and main roads. The high building density is a problem that needs attention.