Amadeus has signed agreements with China Eastern Airlines and China Airlines to power their international websites with Amadeus e-commerce solutions.
China Eastern Airlines will benefit from a fully hosted and flexible e-commerce solution that includes a booking engine, website design, development and hosting. The airline says it selected Amadeus e-Retail Solution, available in 23 languages, specifically to grow non-domestic revenue from Europe, which includes its London, Paris, Frankfurt and Moscow routes.
Similarly, China Airlines has opted for the Amadeus e-Retail Engine solution to generate increased online sales from Taiwan and the North American markets, particularly complex itineraries involving multiple sectors and interline bookings.
Implementations for both airlines are expected to be completed in August 2006.
The three-year deals will help to ensure each airline is able to provide a high quality online customer experience, which will significantly increase profitability. Both airlines also plan to implement the Amadeus e-Merchandise solution within a few months to offer full shopping capabilities with transparency of fares and availability to travellers as well as the ability to up-sell additional services to them.