Delight your customers – Transform to become Customer Centric
Frost & Sullivan to host Customer Contact Asia Pacific summit from May 6-7, 2009 in Kuala Lumpur
Kuala Lumpur, Malaysia (April 24, 2009) /ChinaNewswire.com/ — Today, the term customer service has manifested itself beyond the typical back-office operations to what is known as 'customer experience'. Intense competition amidst the current global economic climate has had […]
Evolving Landscape of Mobile Broadband in Asia
Kuala Lumpur, Malaysia (April 24, 2009) /ChinaNewswire.com/ — Asia's mobile subscriber total is expected to surpass 2 billion subscribers by 2012 when 63 percent of the regions' residents are expected to own a mobile phone. However, the fact remains that in 2008 only 8 percent of the region's subscriber base was using 3G and […]
Mini Inn Comes To Shanghai
A new type of mini inn will appear in the downtown area of Shanghai, targeting backpackers and the young white collar class in Shanghai.
Fraser Suites Enters Suzhou's Highest Building
Frasers Hospitality Pte Ltd. has signed an agreement with SPG Land, the developer of Global 188 Tower in Suzhou Industrial Park, for the management of Frasers Suites Suzhou Serviced Apartment, making it Frasers' thirteenth property in China.
Bretti Takes The Helm At Gloria Resort Sanya
Gloria Resort Sanya has announced the appointment of Sergio Bretti as its new general manager.
Burton Appointed General Manager Of Holiday Inn Downtown Shanghai
Jim Burton has been appointed as the general manager of Holiday Inn Downtown Shanghai.
Seaview Resort Xiamen Welcomes Liu As DOSM
Michael Liu has been appointed as director of sales and marketing of Seaview Resort Xiamen, the top resort in the C&D Tourism and Hotels Group.
Hotel Check Out Time To Be Negotiable In Shanghai
Following the implementation of the Shanghai Municipal Hotel Industry Administration Approach on May 1, 2009, guests will be able to negotiate with hotels on the check-out time and settlement method.
China Southern Suffered CNY4.8 Billion Loss In 2008
China Southern Airlines has published its 2008 annual results, showing a loss of CNY4.8 billion.
Starwood Opens Largest Hotel Customer Contact Center In China
Starwood Hotels & Resorts Worldwide has announced that it will shortly open what it says will be the largest dedicated hotel customer contact center in China.
Xinjiang Builds Silk Road In The Air
According to Xinjiang Airport Group Company, over the last five years, Xinjiang has finished the construction, relocation and extension of eight airports, and built four regional airports in Karamay, Narati, Kanas and Hami.