Cathay Pacific Signs Outsourcing Agreement With IBM
Cathay Pacific Airways — Hong Kong's largest carrier — and IBM recently signed two multi-year outsourcing agreements whereby IBM will provide application support and maintenance services and application development services as part of Cathay Pacific's plans to change its IT operating model and tap into external service providers to deliver key services and solutions.
Ctrip.com Builds Second Call Center In Nantong
Ctrip.con announced the completion of its 12,000 seat CNY200 million Ctrip Information Technology Building in Nantong, Jiangsu and it is said to be the largest call center in the tourism industry.