{"id":35215,"date":"2004-12-14T22:29:52","date_gmt":"2004-12-14T14:29:52","guid":{"rendered":"http:\/\/www.chinahospitalitynews.com\/2004\/12\/14\/shangri-la-academy-launches-in-china\/"},"modified":"2004-12-14T22:29:52","modified_gmt":"2004-12-14T14:29:52","slug":"shangri-la-academy-launches-in-china","status":"publish","type":"post","link":"https:\/\/www.chinahospitalitynews.com\/cn\/2004\/12\/14\/35215\/","title":{"rendered":"Shangri-La Academy Launches In China"},"content":{"rendered":"<p><img decoding=\"async\" height=\"138\" src=\"http:\/\/www.chinahospitalitynews.com\/images\/20041215-shangrila-academy.gif\" width=\"119\" align=\"right\">Shangri-La Hotels and Resorts announced the opening of Shangri-La Academy centralised employee training centre near Beijing.&amp;nbsp; Created to speed and intensify employee development in pace with the group's rapid China growth, the Academy's progressive training methods focus on critical thinking, problem-solving and empowerment.<\/p>\n<p><!--more--><\/p>\n<p>The group's China expansion from 17 hotels to at least 32 by 2007, requires its current China workforce to grow from nearly 10,000 to approximately 19,000.&amp;nbsp; The Academy provides learners from throughout China the tools and training to deliver Shangri-La's brand of Asian hospitality and service.<\/p>\n<p>\u0093The establishment of Shangri-La Academy demonstrates our long-term dedication to the Chinese hospitality workforce,\u0094 said Giovanni Angelini, chief executive officer and managing director of Shangri-La Hotels and Resorts.&amp;nbsp; \u0093With the ascendancy of China as a world economic power and Olympics 2008 over the horizon, this commitment is critical.\u0094<\/p>\n<p>Consisting of six training rooms, library, computer lab, demonstration kitchen and lecture hall, training kitchen, training restaurant and lounge, mock-up room and on-campus accommodation for learners, the two-storey, 1,788-square-metre Academy is located in&amp;nbsp; Oriental University City, Lang Fang Economic and Technology Development Zone in China's Hebei Province, and is a one-hour drive from downtown Beijing.<\/p>\n<p>The Academy's five-week to three-month training programmes feature four core areas:&amp;nbsp; culinary arts, food and beverage service, front office operation and housekeeping operation.&amp;nbsp; The programmes adopt progressive instructional methodology: interactive, hands-on, solution-oriented, outcome driven and industry relevant.&amp;nbsp; Trainees will learn how to examine, even question the reasons why \u0093things are done in a certain way.\u0094<\/p>\n<p>\u0093Customers today have expectations that are more diverse, less predictable, and may even appear illogical,\u0094 says Zhou Fuyou, principal of the Academy.&amp;nbsp; \u0093With an increasingly internationlised clientele, the hospitality worker is faced with more complex and discerning customers to please.\u0094<\/p>\n<p>An advanced Hospitality Management Programme features seminars and workshops in cross-cultural understanding, critical thinking skills and humanities subjects to instil an inquisitive and multi-disciplinary approach to problem-solving. <\/p>\n<p>To share knowledge and firsthand experiences, senior Shangri-La staff members appear as guest speakers to teach selected modules and facilitate discussions.<\/p>\n<p>The Academy's training programmes also provide a networking forum for future exchanges and collaborations among Shangri-La employees across the country.&amp;nbsp; As Principal Zhou explained, \u0093The trainees of Shangri-La Academy will be bearers of the seeds of Shangri-La hospitality wherever they go.\u0094<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shangri-La Hotels and Resorts announced the opening of Shangri-La Academy centralised employee training centre near Beijing.&amp;nbsp; Created to speed and intensify employee development in pace with the group's rapid China growth, the Academy's progressive training methods focus on critical thinking, problem-solving and empowerment.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12723],"tags":[],"class_list":["post-35215","post","type-post","status-publish","format-standard","hentry","category-english"],"_links":{"self":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/posts\/35215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/comments?post=35215"}],"version-history":[{"count":0,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/posts\/35215\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/media?parent=35215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/categories?post=35215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/tags?post=35215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}