Beijing's hospitality industry will further improve their service standards following a requirement issued by the Beijing Tourism Administration.<\/p>\n
At a moblization meeting for welcoming the Beijing Olympic Games, Zhang Huiguang, director of BTA, raised a series of requirements for the city's hotel industry. For the check-in and check-out time, Zhang asked the service counter of Beijing hotels to spend no more than five minutes in completing the check-in and check-out procedures for individual guests and no more than 20 minutes for groups consisted of less than 30 people.<\/p>\n
Regarding guests' luggage, Zhang said that the hotels should send the guests' luggage to their rooms within 10 minutes after their check-in and take their luggage to the hotel hall within minutes after their check-out. He said that the time the hotels spend on sending or taking group guests' luggage should not be more than 30 minutes after their check-in or check-out.<\/p>\n
For telephone service, Zhang asked that hotels of three-star grade or above must have a telephone exchange which shall be answered by a full-time operator, and hotels below two stars and guest rooms should also arrange a telephone exchange if possible, or they should hire a part-time staff to be responsible for answering the phone. Zhang said that each telephone of the hotel should be answered within 10 seconds after the first ring.<\/p>\n
For dining service, all star grade hotels and restaurants are asked to provide a menu at their venue with at least two languages and mark their food prices on the menu.<\/p>\n","protected":false},"excerpt":{"rendered":"
Beijing's hospitality industry will further improve their service standards following a requirement issued by the Beijing Tourism Administration.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12723],"tags":[],"class_list":["post-6096","post","type-post","status-publish","format-standard","hentry","category-english"],"_links":{"self":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/posts\/6096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/comments?post=6096"}],"version-history":[{"count":0,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/posts\/6096\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/media?parent=6096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/categories?post=6096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chinahospitalitynews.com\/cn\/wp-json\/wp\/v2\/tags?post=6096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}